Training Site Coordinator (TSC) Resource
Welcome to the Training Site Coordinator page. If you are a NEW TSC, please complete the TS Agreement form below. There are also website guidelines (specified by the AHA), that need to be strictly followed.
New TSC Form:
Training Manager Setup for Training Sites:
The AHA Training Manager is a very useful tool if you are re-selling AHA course access codes for blended learning, eBooks, or intend on conducting electronic exams for Instructor-Led courses. This access allows you to view the completon certificates for any eLearning courses that you may assign to students. An upgrade to your Enrollware access makes this process seamless, and can operate 24/7.
To setup your Training Manager account for your organization:
To setup your Training Manager account for your organization:
- Call 1-888-242-8883 and select to be connected to an AHA eLearning associate. Inform them that you want to set up a Training Manager account for your organization. You will need your company name, physical address, and the name, email address, and phone number for the person serving as the administrator of the account. (You can add additional access for authorized designees after this is established)
- The AHA will set the account up, and after that, you will find it easy to stock through WorldPoint when you purchase products to stock the inventory.
Website Guidelines for TSC:
- Textbooks are always required to be held and available to be purchased at point-of-arrival of any student taking an instructor-led course. There can be no reference to "renting" a book for the class, as this violates the AHA PAM in a number of ways, and it it strictly prohibited to adervtise or promote the use of rental textbooks on your website. This also includes placing links to textbook rental sites of any kind that promotes the practice of renting a textbook for the course.
- You absolutely may NOT display any graphics of course completion or Provider cards on your website, email signatures, or promotional materials produced by the training site.
- The AHA "Heart and Torch" logo will not be displayed ANYWHERE on the website, email signatures, promotional materials, or any other medium as that is strictly prohibited by the AHA. That logo is strictly reserved on the part of the printed exams, and there is no exception to that rule.
- There are NO acceptable graphics allowed featuring the AHA except for the seal guidelines that are noted below in the separate section. All references from previous graphics are expressly disallowed per the revised AHA policy. Seal guidelines must be adhered to in their entirely, and upon such display of the seal, the TSC must contact tcc@deserteducation.com for approval when the seal is posted on the website for review. If there are significant deviations noted, the TSC shall promptly remove such graphics within 24-hours' notice and may repost and submit a request for a re-review when reposted to verify that it conforms with the guidelines. If a minor deficiency is noted upon review, you will receive appropriate notice to correct the specific deficiency. Graphics may not be altered in any way, other than resizing while maintaining horizontal and vertical proportions.
- You must ensure that the following notice is posted on ALL pages of your website: "The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA." This is understood to also include all points of sale, including if using a third-party software registration system.
Training Site Seal Guidelines:
- AFFILIATION: The TS seal must always contain a line text defining which TC the TS is affiliated with: [TS NAME] is aligned with Desert Education Solutions in Goodyear, Arizona.
- GENERAL RULES: The seals consist of three elements—the AHA logo in the center with the ®, surrounded by red and gray circles, then the text “Authorized Training Center, and “Aligned Training Site” on the outside of the circle. It must only be used in its entirety with all three elements. The “®” denotes that the signature is a registered mark owned by the American Heart Association. The TS seal must also include the phrase, “[TS name] is aligned with Desert Education Solutions in Goodyear, Arizona.” The TC mentioned should be the one relevant to the event / correspondence of that particular flyer / email or website posting.
- WHERE AND WHEN THIS SEAL IS USED: The seals must be used in conjunction with a reference to AHA ECC, CPR, First Aid or other lifesaving courses offered by the TS. The seal may only be used on marketing and promotion of AHA training, never on any independent training or instructional materials created by the TS. Any materials or displays of the TS seal must clearly depict to the average viewer that the materials or displays are issued by the TS, and may not give the impression that the materials or displays are issued by the AHA. The seal must be shown in its entirety, and cannot be screened back or used as background art.
- SPACING: The width of the heart represents the amount of clear space that must be present around the seal at all times. No matter the dimension of the seal, the clear space will always be based off of the width of the heart.
- MINIMUM SIZE: For clarity and legibility, the heart / torch in the seal should always exceed 3/8 inch.
- NO ALTERATIONS: Graphics may not be altered in any way, other than resizing while maintaining horizontal and vertical proportions. Colors may not be changed.
- AHA SEAL AND TC / TS NAME / LOGO RELATIONSHIP: Seal must be used with the TS name or logo (never alone). Seal must be visually separated from the TS logo by white space the width of the seal circle or 1 inch, whichever is larger. The seal must be smaller in height and width than the TS name / logo. Ideally, the seal is 50% or smaller than the size of the TS name / logo.
- SAMPLES REQUIRED: The seal design can not be altered in any way. AHA will periodically audit the use of the seal. Samples will be randomly selected for auditing purposes to ensure proper usage. Any required changes will be communicated to the TC.
- FILES (click to download): Seal Guidelines / Training Site Seal (PNG) / Training Site Seal (JPG)
The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.